Manulife Insurance Philippines
Junior Unit Head
• Closing and executing finance and sales transactions.
• Monitor the client’s need that will meet company standards.
• Prospecting and networking via face-to-face or non-face to face (zoom, MS teams’ messenger video call, etc.)
Best Southern Genesis Motors Inc.
Customer Relation Officer
• Delivered quality customer service thru attending clients’ booking service requests and complex inquiries in a timely manner
• Managed direct clerical assistance and administrative support to managers
• Performed general administrative tasks such as filing, documentation and scheduling
• Conducted verification interviews to clients prior to releasing units for warranty and service assistance purposes
• Performed quality monitoring of other units and departments in regards with addressing complaints and customer satisfaction
• Provided general assistance to other departments as needed
